Return Policy

Sometimes even the best plans can go sideways

Due to the nature of our business in both custom products and normal off the shelf items, our return policy varies. If the part is considered custom, it will be labeled as such in the product description. These items are not returnable nor are deposits refundable if you choose for any reason to not fulfill your obligation to pay in full after part manufacturing has started or once it is ready for delivery. Some one off custom items will require payment in full before manufacturing has started and is not refundable. If for any reason parts delivery to the customer is not possible due to something on our end, refunds will be given unless there is some other mutual agreement between the customer and VAST AZ. If an item you purchase from VAST AZ is considered a normal stock item (It will be labeled as such on the product description) and you need to make a return, the order will be subject to a 20% restocking fee and items must be returned in like new condition. Item or Items must be labeled and in the hand of a shipper with tracking provided within 5 business days to be considered for a return.

It is our number one goal to make your car the quickest, cleanest, most reliable, and most loved one in your driveway.

If for some reason, any experience with VAST AZ has not been able to fulfill those goals, please contact us so that we can have an opportunity to achieve those goals.